Hamilton, Mass. — Family Medicine Associates (FMA) in Hamilton, a community-based family practice group affiliated with Lahey Health, has been awarded Level III Recognition by the National Committee for Quality Assurance (NCQA) Patient Centered Medical Home (PCMH) 2011 Program. The designation recognizes FMA Hamilton’s use of systematic, patient-centered, coordinated care to support access, communication and patient involvement.
“We are proud and honored to achieve this designation by NCQA because it recognizes our commitment to improve our patients’ health and the way we provide care,” said Dr. Hugh Taylor, a founding partner of Family Medicine Associates. “Through a team-based approach to increased coordination, continuous quality improvement, and proactive care planning, we are continuing evaluation and improvement at our practice.”
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A PCMH is a health care setting that facilitates partnerships between patients, their physicians, and when appropriate, their family to assure that patients receive care when and where they need and want it. NCQA’s PCMH 2011 program uses a set of standards to describe clear and specific criteria and gives practices information about organizing care around patients, working in teams and coordinating and tracking care over time.
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“The NCQA Patient-Centered Medical Home is a model of 21st century primary
care that combines access, teamwork and technology to deliver quality care and
improve health,” said NCQA President Margaret E. O’Kane. “NCQA’s PCMH
2011 Recognition shows that Family Medicine Associates in Hamilton has tools, systems and resources to provide its patients with the right care at the right time.”
FMA Hamilton’s PCMH Project was made possible by a grant from Harvard Pilgrim Health Care (HPHC). Clinicians and staff at FMA Hamilton began working with HPHC and Northeast Physician Hospital Organization (NEPHO) in April 2012 to meet the NCQA PCMH 2011 standards. Practice-based quality improvement teams, including patient representatives, met twice a month to review performance data and discuss improvement methods. Clinical workflows were created for selected chronic conditions. Clinicians and staff received training in population management, patient self-management and motivational interviewing.
The NCQA Patient-Centered Medical Home 2011 program reflects input from the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others in extension of the Physician Practice Connections Program.
FMA Hamilton is located at 15 Railroad Avenue, Hamilton, Mass.
About Family Medicine Associates, LLC
Family Medicine Associates (FMA) is a community-based family practice group located on the North Shore of Boston, Massachusetts. Its three offices are conveniently located in Hamilton, Manchester, and Middleton. FMA’s caring and compassionate family physicians, nurse practitioners, physician assistants, clinical teams, and clerical staff are dedicated to providing the highest quality health care to you and your family.
About Lahey Health
Lahey Health provides a full continuum of integrated health services throughout eastern Massachusetts and southern New Hampshire, comprising nationally recognized, award-winning hospitals, including an academic hospital and medical center, and community hospitals—primary care providers, specialist physicians, behavioral health services, post-acute programs, such as home health services, skilled nursing and rehabilitation facilities, and senior care resources. Together, we are making innovative, integrated healthcare more personal and more accessible. For more information, visit LaheyHealth.org and its member websites Lahey Hospital & Medical Center, Beverly Hospital, Lahey Health Senior Care and Lahey Health Behavioral Services.
About National Committee For Quality Assurance
NCQA is a private, non-profit organization dedicated to improving health care
quality. NCQA accredits and certifies a wide range of health care organizations. It also
recognizes clinicians and practices in key areas of performance. NCQA is committed to
providing health care quality information for consumers, purchasers, health care providers
